How We Work

How We Work

family dispute mediation

The extensive knowledge and experience of Astra Mediation qualify us to mediate a range of disputes.

​The Process

We apply mediation processes that are evidence based. They are designed to work – to create opportunities for discussion, understanding, and resolution.

We usually commence the process with a private interview where we meet each party to obtain an understanding of the issues.

Once the mediation is arranged, we apply a structure to the discussions that best identifies the needs and interests of all concerned. We assist the parties to reach an agreement that best suits everyone.

For Clients

Sometimes, people can become involved in disputes that seem difficult to resolve. They can be anxious and even distressed, not knowing what to do next or what the future may hold. It is important that the best possible solution can be found.

Mediation is often an effective way of bringing parties together, to explore the options safely and productively, and to find ways to agree. When agreements are reached:

  1. It is with the full agreement of each party. No-one will feel pressured to settle.
  2. It is based on what the parties believe is in the best interests of everyone.
  3. It considers the present and future needs.

It is normal for people to feel a range of emotions as they mediate disputes. After all, the issues are important, and mean a lot. If this happens to you, Malcolm will steer you through this. You may still feel the emotion, but you will be guided and encouraged to cope.

Astra Mediation’s principal mediator, Malcolm Choat, is qualified and experienced to conduct a range of mediations in the best possible way for all parties. He is a Family Dispute Resolution Practitioner and can mediate family law disputes concerning children and property.

Malcolm brings together years of experience as a mediator, psychologist and former lawyer.

mother and child mediation

For Lawyers

As a former lawyer, our principal mediator, Malcolm Choat, knows the value that lawyers bring to their clients and to the dispute resolution process generally. He also knows that it is important that the mediator does not step into the arena. He is mindful of, and respects, boundaries.

Malcolm generally applies a facilitative model when conducting mediations. He is a Family Dispute Resolution Practitioner.

Having been involved in hundreds of disputes as a mediator or legal representative, Malcolm also knows the likely alternatives to a negotiated agreement. He is aware of the vagaries of litigation and that mediation provides certainty. He also knows that, sometimes, disputes need to be litigated, even though there are benefits to having had facilitated discussions.

Here is more information about Malcolm, his qualifications and background.

mediation service for lawyers

We provide details of our proposed services and fees upon enquiry.